A leading Packet Core vendor recognised that their existing software testing approach had become a critical bottleneck in their development cycle.
Reliant on manual, home-grown testing processes, the organisation faced significant challenges:
- Testing took three months per cycle
- Was prone to human error
- Lacked independent verification
With testing focused exclusively on positive scenarios and developed by the same teams writing the code, critical blind spots remained undetected, compromising software quality and delaying releases.
Flint Technology Services (Flint TS) transformed their testing capabilities through a managed testing service.
This service cut cycle times by 95%, improved software quality dramatically, and positioned the organisation to scale with growing customer demand.
The Challenge
The customer’s existing software testing processes relied on home-grown, manual testing that took a long time to complete and was prone to human error.
Testing was focused on positive scenarios and developed by the same teams that wrote the code, which led to blind spots, software quality deficiencies and delays in the development cycle.
The Solution
Flint TS proposed a Managed Testing Service, using industry-standard emulation and test tools to ensure that testing had independent verification, was of consistent quality and fully repeatable.
Our solution would also mean that a full software test cycle could be delivered in just a week, rather than the three months each test cycle was then taking when run internally.
The service was delivered over 3 phases:
Phase 1 – Discovery and Setup
The first step was to assemble the team that reviewed the existing manual test coverage processes and analysed the customer’s requirements before creating an automated test process.
We then built fully representative labs ready for the service and developed detailed test cases to prove fidelity and repeatability.
This phase included the essential detailed review of the existing state, as well as setting up the testing labs as a solid foundation for the project.
Phase 2 – Managed Testing Development, Execution, Monitoring and Improvement
The second phase significantly expanded the test coverage.
We added additional test suites added to include functional, performance, compliance and regression testing, with positive and negative test scenarios.
Phase 3 – Expansion and Automation, Integration, Monitoring and Improvement
In the third stage, the tests were fully automated to greatly increase the speed of execution and remove the chance of manual error.
Additionally, parallel lab environments were built for ad-hoc (automated) test execution on interim code releases and integration to the customer’s CD/CI DevOps pipeline.
The Result
The new Managed Testing Service has cut the test cycle from a typical duration of three months to a week for this large Packet Core vendor.
This service provides a significant impact on the customer’s business, as test quality has increased considerably whilst execution time has been greatly reduced.
The result has been: improved software quality, enhanced customer experience and a notable reduction in software development costs.
The automated testing has also helped the customer scale to meet their increasing customer demand and development pace.
Partnering with Flint TS
Flint TS specialises in transforming software testing from a development bottleneck into a competitive advantage.
Our Managed Testing Service combines industry-standard automation, independent verification, and scalable testing infrastructure to deliver faster cycles, improved quality, and reduced development costs.
Whether you’re struggling with manual testing delays, quality inconsistencies, or the inability to scale, our phased approach ensures smooth transformation with measurable results from day one.
Ready to accelerate your testing cycles and improve software quality?