Tusass, Greenland’s premier provider of telephony, internet, and postal services, recognised that delivering exceptional customer experience required more than reliable connectivity.
To truly optimise network performance and service quality for both fixed and mobile subscribers, the organisation needed sophisticated traffic intelligence and application-aware policy management capabilities.
This case study explores how Flint Technology Services (Flint TS) delivered a transformative deep packet inspection solution that revolutionised Tusass’ network operations.
The Challenge
As part of its commitment to ensuring the best quality of experience for its fixed and mobile subscribers, Tusass wanted to improve traffic and policy management.
This would be done by implementing a deep packet inspection, analytics, and traffic management framework for its fixed wireless access and mobile subscribers.
The framework needed to be compliant with 3GPP protocols and to be capable of enforcing per-subscriber / per-group policies that were fully cognisant of applications and the access network awareness, and that catered for a variety of traffic flow.
The new process also needed to fully integrate with existing infrastructure. It needed to be implemented with minimal impact on its existing charging, provisioning, and operational architecture so that there was no disruption to customers’ services.
Flint TS was asked to provide a suitable solution using our proven Delivery Famework.
Our Delivery Framework covers the entire process from strategic preparation, conceptualisation, and execution, through to the delivery phase.
The Solution
Our expert team proposed the Sandvine ANI deep packet inspection platform to meet Tusass’ business requirements.
Working closely with the in-house team, we produced a solution design for the Test Lab, as well as for the Production site.
Flint TS engineers worked on-site at the Test Lab to deploy and integrate the hardware and software and complete verification testing.
We configured and tested a series of customer-specific test case scenarios to ensure the process fitted well with Tusass’ business requirements.
Once the test facilities were built, we ran integration testing for the company’s backbone Operations and Business Support System.
Following this, our network engineers configured live nodes on-site and remotely, to ensure that they integrated with the core backbone as they were brought into service.
Once testing and development were complete, we provided product and implementation training to Tusass’ design and support groups.
The Result
Tusass now has a fully application aware traffic management platform with features that can easily be adapted to suit changing network scenarios.
We provided engineering capability to deliver the product and fully integrate it into the customer’s network, with all the associated network changes implemented in a timely manner.
The in-house team now has visibility of traffic right across the network, and can drill down to see details of traffic for a single subscriber if needed.
Our team took responsibility for end-to-end delivery of the project, from the planning and design phases through to implementation, verification, and acceptance.
Partnering with Flint TS
Flint Technology Services specialises in delivering sophisticated network intelligence and traffic management solutions that transform how organisations operate.
Our Delivery Framework ensures seamless integration with your existing infrastructure, minimal service disruption, and rapid time-to-value.
Whether you’re seeking to enhance subscriber experience, optimise network performance, or implement advanced traffic management capabilities, Flint TS brings proven expertise and unwavering commitment to delivery excellence.
Ready to transform your network operations?